Due to the nature of research products, all sales are final.

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Exceptions

We may offer replacements or partial refunds for:

• Damaged items

• Incorrect products

• Verified quality issues

Requests must be submitted within 7 days of delivery and include:

• Order number

• Photos of the issue

• Description of the problem

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Non‑Returnable Items

• Opened or used products

• Products damaged due to customer mishandling

• Items purchased by mistake

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Cancellations

Orders may be canceled before they are shipped. Once shipped, cancellations are not possible.